Product Scope

Turning complex, high-risk workflows into scalable digital platforms that organisations can rely on.

Senior product leadership for complex B2B platforms and operational systems.

What I Deliver

Practical systems thinking with measurable impact: platforms that scale, workflows that reduce manual overhead, and automation that supports real-world decision-making.

Scoping & Planning

Turning complex requirements into clear, actionable plans that teams can actually deliver.

Workflow & Automation

Reducing manual effort and operational risk through well-designed, maintainable automation.

Inclusive Digital Experiences

Designing systems that work for real users, across accessibility needs and real-world constraints

Case Studies

Take a closer look at how I’ve helped organisations improve workflows, modernise platforms, and deliver sustainable change.

Reinventing the User Experience for a Leading Events Platform

Delivered a flexible and accessible events platform for a leading media organisation, supporting both internal teams and external licensing. Included seat booking, invoicing, and custom branding workflows.

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Launching a Secure VOD Platform for Awards Viewing

A secure, accessible VOD platform that replaced DVDs, streamlined viewing workflows, and scaled engagement across a full awards ecosystem.

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Launching a Secure VOD Platform for Awards Viewing

A secure, accessible VOD platform that replaced DVDs, streamlined viewing workflows, and scaled engagement across a full awards ecosystem.

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Enhancing FOCAL’s Digital Presence and CRM

Integrated automation and self-service tools into a modern CRM and website, improving UX and reducing admin burden across FOCAL’s global membership.

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How I work

Every project is different, but I apply the same principles each time: stay collaborative, work in the open, cut through complexity, and deliver products that last. 

Collaborative – Work with people, not around them.

Iterative – Start small, improve fast, repeat.

Practical – Flexible tools and hands-on delivery.

Outcome-Focused – Focus on impact, not noise.

Trusted – 15+ years with media and non-profit institutions.

Articles

Writing on delivery, automation, and how platforms are built and improved.

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Interested in working together?

If you’re dealing with complex workflows, legacy systems, or operational bottlenecks, I can help.

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