Modernising FOCAL’s Digital Infrastructure and Membership Experience – Case Study
Led the digital transformation of FOCAL International, delivering a modern website with full Zoho CRM integration, automated workflows, and powerful member tools. The project increased users by 72% and doubled organic search traffic, positioning FOCAL as a leader in the audiovisual archives sector.
Developing Nucleus for Awards Entry and Judging – Case Studies
I led the creation of Nucleus, BAFTA’s custom awards management platform, replacing a failing third-party system with a scalable, highly configurable solution now used by over 1,400 awards programmes. The platform supports complex workflows, dynamic forms, self-service tools, and remains the backb
Redesigning the Nucleus Awards Platform – Case Study
I led the complete redesign of BAFTA’s Nucleus platform, transforming its user experience with a modern, accessible UI. The update boosted usability, enabled self-service branding, and laid the groundwork for future enhancements — all while preserving familiar workflows.
Launching a Secure VOD Platform for Awards Viewing – Case Study
BAFTA View replaced DVDs with a secure, accessible VOD platform for Film, Games, and Television screeners. As Product Manager, I led the system’s delivery — integrating Salesforce SSO, ScreenerHub, and Nucleus to support over 244,000 viewings, streamline judging, and improve accessibility for al
Delivering a Secure, Flexible Jury Voting System – Case Study
Discover how we transformed BAFTA’s jury voting system with Jury 3.0 — a secure, cloud-based platform integrated into Nucleus. By introducing real-time updates, Libsodium encryption, and a seamless SSO experience, we simplified voting workflows for jurors and admins, reducing support tickets by
Transforming Finance Workflows in a Bespoke Ticketing Platform – Case Study
This case study explores how we transformed the BAFTA Events platform into a finance-ready solution, introducing invoicing, credit notes, admin approval workflows, and dual cash/invoice support — all retrofitted into a live system to support high-value bookings and Awards ticket sales.
Reinventing the User Experience for a Leading Events Platform – Case Study
This case study explores how we redesigned the BAFTA Events platform to support accessibility, improve usability, and enable commercial white-labelling. By introducing a modern, responsive UI and flexible branding controls, we transformed a member-focused system into a scalable product ready for ext
Introducing a Purpose-Built Diversity Data Collection Workflow in Nucleus – Case Study
A look at how we redesigned BAFTA’s Television Awards entry process to support the BFI Diversity Standards. This case study covers how we introduced a dedicated workflow in Nucleus to reduce admin overhead, enable faster entry approvals, and improve reporting with AWS QuickSight.
Accessible Booking Enhancements for a Bespoke Ticketing Platform – Case Study
This post is part of a 9-part case study series exploring the delivery of key platforms and workflows for BAFTA and FOCAL between 2021 and 2024.