Automation and AI in practice

I’ve spent the last six months of 2025 learning automations, especially using Make.com. This builds on three years of working with AI to build agents and workflows, which are now part of my everyday work.

Visa Scope AI is nearly finished as a full MVP. It connects seven different products to process visa assessments from payment to delivered PDF without manual intervention. I’ve also expanded my AI assistant with an improved Notion database and advanced Google Calendar scheduling, built a spam detector prototype that classifies leads before they hit the CRM, and automated onboarding for a Colombian Digital Nomad Visa lawyer.

Expanding the scope of Product Scope

This year I’m expanding the scope of Product Scope (if you’ll excuse the pun) to support automation workflows that integrate multiple platforms.

I’ve already started doing this for BAFTA Media Technology. I linked Jira, JSM, and Airtable to automate development spend reporting, which saves me four hours a month and captures support spend more accurately. The data is better and the team can use it to improve processes. I’ve also automated the on-call support process via Slack and Airtable, reducing error-prone manual handoffs between systems.

I’m currently talking to clients about integrating their Nucleus data with platforms like Vimeo, Companies House, Zoom transcriptions, and others. If you have repetitive tasks that take up your team’s time, I can look at implementing solutions so you can focus on what matters rather than organisation.

I’ve also started working with a new client to scope a lawyer lead marketplace platform. It’s an interesting project and one I want to see develop.

What’s coming up for BAFTA

The product work continues. For BAFTA, 2026 includes the Voting site rebuild, the Events redesign, Events API integration with seat.io and Passcreator (seating and pass management platforms) and introducing rounds in Nucleus.

The bigger shift is bringing AI into both Nucleus and Events. I’m working with a client to automate some of their Nucleus business processes and exploring AI-assisted form building. I’m also looking at AI-generated dashboards, both custom builds and third-party tools.

Experiments and prototypes

I’ve adopted Spiral to help reduce the time I spend creating content and Granola for capturing meeting notes and action points. I have a plan to automate the production of notes via Gamma, which I adopted at the end of last year, to automatically email the polished notes as an attachment to all attendees immediately after the meeting concludes.

I’ve also started using AI and automation to build prototypes and will be doing this much more to bring clarity to my presentations and concepts.

I’m planning to relaunch my travel blog. Last year I used AI to improve the text, and this year I’m building a workflow to improve the images so I can restart publishing.

I also have a lightweight PSPO exam practice prototype I built while studying last year. I want to take it further using Lovable and see if it can become something real users would pay for.

Looking ahead

If you have repetitive processes eating into your team’s time, or automation ideas you’re not sure how to start, get in touch. The patterns I’ve built are reusable across industries. The specifics change, but the approach stays consistent.